Archive for August, 2009

August 31, 2009

Chasing the quick buck: How to ruin an industry

Australia’s digital media industry is in an interesting time. Some businesses are growing and posting amazing growth and others are posting losses so large even Bill Gates would squirm a little.

The result of the extra pressure placed upon both agencies and publishers in times like these is that certain people stop focussing on long term goals and start thinking only of the quickest way to meet their budgets. This happens primarily at the sales level on the publisher side as their pay is often largely commission driven, however some agency folk are just as guilty of buying into ridiculous, overpriced inventory in order to increase their spends (and in turn their commission).

I have written before about publishers running placements that are clearly bad practice and do nothing but re-enforce the stereotype of the dodgy internet marketing douchebag waiting to flood your browser with popups, your inbox with spam and your computer with malware.

Today Mumbrella reported that new agency The Prosperity Principal is planning to launch its “Trusted Avatar” program. This is in essence a forum/social channel spam system. The topic has caused quite a stir and driven a large amount of conversation with a passionate voice from social media circles discussing the negatives of a lack of transparency within social media. However I view his actions in a different light, this program not only doesn’t work on a social level, but it sets the entire industry back several years.

For an industry that is fighting to have itself recognised as a significant player in the marketing mix there are far too many people out there focussing on short term profits at the peril of exposing themselves as cheats and scam artists. It is only a matter of time before companies come to the realisation that Auto-play sound and pop-unders are not driving quality leads, they are just driving false volume and there is only so many brands that can have their reputation tarnished through spam related activity before marketers will start to grow ever more cautious of the digital realm. It’s time to smarten up people, yes times are hard, but the future will be harder when you have no brand value and no credibility in your industry.

August 28, 2009

Could this be the worst ad ever made?

The latest abomination for Tourism Queensland has been released and its a doozy…

Cheesy, false and lame, this commercial manages the extremely rare achievement of invoking nausea.

I believe this ad is by Clemenger, (if I’m wrong please correct me) which is incredibly disappointing as I have seen them do some great work in the past. Unfortunately this one was just dreadful, guys.

Obviously this is just my opinion though, what do you think?

August 21, 2009

Friday afternoon funk

A few funked out clips for our Friday afternoon!

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August 21, 2009

A great post I just had to share

I don’t usually post up straight links to other peoples content, however I really think Matt Dickman absolutely nailed this article. It explains plain and simply the idea of calculating an ROI figure based on non transactional websites. Definitely useful to help explain the value of traffic to clients that just don’t really have a greasp on digital yet.

Maximizing ROI: content as commerce

Read it.

August 18, 2009

Media Sales – What type are you?

In my job I deal with a lot of sales people, some I adore, they are helpful, lovely and generally understand client objectives and the fact that their site is not a good fit for every campaign or every client. Others… well lets just say adore isn’t the right word.

So in the interest of a laugh I thought I’d break out some of the key sales types I’ve worked with/met.

The Sales-model

These people are a common thread across sales in many industries, more good looks and brawn than brains.
They tend to be good at schmoozing and are generally lovely people, but can have trouble pulling together more complex offerings. At a strategic level they are not the best, but all in all they are good at keeping clients happy and at closing deals, and at the end of the day that’s what a good sales person is.

The Shyster/Used Car Salesman

Using “Salesman” is a sexist term as there are many female sales people who also fit the bill.
Their site is always a contextual fit; looking to sell a beard trimmer? Of course our children’s cartoon site is a fit! and they don’t tend to take no for an answer.
Their calls are unrelenting and if you’ve given them even the loosest of brief you can be assured of ongoing calls every hour asking if you’d like them to “send over an IO for that…”

The smart-guy(/girl)

This person probably comes from a tech/dev background and they are typically not very “salesy” in their approach. They know their site/product inside and out and have clearly lived and breathed their job for a long while. These people are often the best people to have involved at a strategic planning level or when looking at integration or onsite modification for clients, however can be a bit cold and difficult to negotiate with.

The Bimbo/Himbo

Care of FlatRock.org.nz

Similar to the sales-model in that they tend to be good looking and spend a lot of time talking about non-work related matters during meetings. The primary difference being that while a sales-model is still sufficient at their job and is good at the “talk” side of sale the bimbo/himbo tends to just giggle/laugh their way through things and nod in agreement without absorbing the conversation, often leading to many items not being actioned and continuous mistakes along the way.

This is by no means a complete list, and if I had more time I would certainly write more, however I’ll open it up to the crowd, got a few more sales-types that you encounter frequently?

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